Payment Policy

PAYMENT POLICY

This Payment Policy explains the payment methods we accept and how payments are processed on Zeyxa ("we", "us", "our").

Last updated: December 2025

1) Accepted payment methods

We accept the following payment methods (subject to availability at checkout):

Credit/Debit Cards: Visa, Mastercard, American Express (and other supported cards)
PayPal (if available at checkout)
Apple Pay / Google Pay (if available at checkout)

The available payment options for your order will always be shown at checkout.

2) Currency

All prices are displayed and charged in GBP (£) unless otherwise stated at checkout.

3) When you are charged

By placing an order, you authorise payment of the total amount shown at checkout.
This includes:

product price(s)
any applicable taxes (where relevant)
delivery charges (currently free shipping, unless otherwise stated at checkout)

Payment is taken at the time your order is placed (unless your payment provider handles the timing differently).

4) Payment security

We use SSL encryption and trusted payment providers to process transactions securely.
We do not store full card numbers on our servers.

5) Order confirmation & billing issues

After your purchase, you will receive an order confirmation email.
If your payment is declined, please:

double-check your billing details
try a different payment method, or
contact your bank/payment provider

For help, contact support@zeyxa.com.

6) Fraud prevention

To protect customers and prevent fraud, we may cancel or refuse orders if we detect suspicious activity.
If an order is cancelled after payment has been taken, a refund will be issued to the original payment method.